Tumbler

100% Money-Back Guarantee

We stand behind every set we ship.

If something arrives damaged, incorrect, or incomplete, we’ll replace it or give you a full refund — 100% guaranteed.

Can I request a refund?

Yes — if your order hasn’t shipped yet, we can cancel it and refund you immediately.

Just contact us with your order number.

What if my order has already shipped?

Once an order is in transit, we can’t stop it — but we’ll still make things right.

If there’s a problem when it arrives, just send a photo and we’ll handle it.

What if pieces are missing or damaged?

We’ll send replacement parts free of charge.

All we need is:

• A photo of the instruction page
• The quantity/type of missing or damaged pieces

Wrong item received?

No problem — we’ll send the correct item at no extra cost.

A quick photo helps us sort it fast.

How long do refunds take?

Once issued, refunds usually appear within 3–7 business days depending on your bank or payment provider.

When will my order ship?

Orders are processed within 2–5 business days. During high-demand periods, this may extend slightly.

How long is delivery?

Most orders arrive in:

• US/UK/EU/AUS/NZ: 7–14 business days
• Rest of world: 7–20 business days

Tracking is provided for every order.

Are the bricks compatible with other brands?

Yes! All pieces are fully compatible with major brick brands.

What if I’m missing pieces?

Just send us a photo of the instruction page + the missing piece count.

We’ll ship replacements free of charge.

Can I cancel or change my order?

Yes — if the order hasn’t shipped.

Contact us ASAP with your order number.